FAQ
Find the answers to your questions here
Note: If you do not find the answers to your questions, please feel free to contact us by clicking here.
Where can I get a product catalog?
Sure, please click here to send us an inquiry. We will send you our latest product catalog.
Do you offer custom logo and private label services?
Yes, we have been offering OEM services for nearly 10 years, including private labeling, hangtags, washing labels, and packaging. Please click here to learn more about our custom services.
Can you make sportswear according to our designs and requirements?
Yes, we can certainly make custom sportswear. Please ensure that the design is original.
Do you have inventory for the existing designs?
For each design, we will have a certain inventory. To get real-time inventory, please confirm with us before placing an order.
Do you ship to my country?
We ship worldwide. Please click here to check the available countries we ship to.
What is the MOQ (Minimum Order Quantity)?
Regarding the MOQ, we have two solutions:
- MOQ is 30 pieces per design/color for products that we have in stock.
- MOQ is 500 pieces per design/color for customized designs.
Can I request a sample before placing an order?
Yes, we highly recommend customers take a sample and confirm the design before placing a full order. Please note, the sample charge (excluding shipping) will be deducted from the formal order, which requires a minimum of 300 pieces per design.
What is the lead time for a sample?
Typically, the sample will be ready within 7 working days after the payment is confirmed.
What is the lead time for a bulk order?
Normally, it takes 20 to 30 days for bulk orders. The exact lead time will be confirmed based on your order details.
What is your trade term?
Our trade term is FOB (Shenzhen or Guangzhou).
What is your payment term?
Our payment term is T/T: 70% in advance, and 30% balance before shipment.
Not finding the information you want? Do not worry. Please click here to contact us. Thank you.